Privacy & Data Protection
This Privacy Policy explains how Gladiators Bet collects, uses, stores and protects personal information when you register, play or use our services. We take your privacy seriously and describe below the types of data we collect, how we use it, the measures we take to protect it, and the controls available to you.
Types of data we collect
Personal data
When you create an account or contact support we may collect personal details such as your name, date of birth, email address, phone number and address. We also collect account credentials, identity documents where verification is required, and any information you provide when communicating with us.
Technical data
Technical information is collected automatically when you use our site or apps. This includes IP address, device and browser information, operating system, language settings, session times and activity logs. We use this data to operate and secure the service and to improve performance.
Transactional data
We record transactional details related to deposits, withdrawals, bets, game play, bonuses claimed and payment method information. Transactional records help us process payments, detect fraud, and maintain accurate account histories.
How we use your information
Your information is used to provide and operate our services, verify identity, process payments, and respond to inquiries. We also use data for compliance checks, fraud prevention, risk management and to deliver important account notices. Aggregate or anonymised data may be used for analytics and service improvement.
Data protection practices
We implement technical and organisational measures to protect personal data from unauthorised access, disclosure or misuse. Access to personal information is restricted to authorised staff and contractors who require it to perform their duties. Where third parties process data on our behalf they are contractually required to maintain appropriate security standards.
Cookies and tracking technologies
We use cookies and similar technologies to support site functionality, remember preferences, analyse usage and provide personalised content. You can manage cookie settings through your browser or device. Some features may not work correctly if cookies are disabled.
User rights
You have rights regarding your personal information, including the right to access, correct or request deletion of data held about you, subject to our legal and regulatory obligations. You may also object to certain processing activities and request restrictions on processing where applicable.
Access, correction and deletion
To access or update your data, sign in to your account and use available profile tools or contact our support team. Requests to delete accounts or personal data will be handled in accordance with applicable obligations - certain records may be retained where legally required or to resolve disputes.
Information sharing and third parties
We may share data with payment processors, identity verification services, fraud prevention partners and service providers who perform functions on our behalf. We do not sell personal information. We may also disclose information when required by law or to protect the rights and safety of users and our platform.
Privacy policy updates
We may update this policy from time to time. Material changes will be communicated via our site or account notifications. Please check this page periodically to stay informed about how we handle your personal information.